Mail theft that does not have video surveillance of the crime being committed, gets reported to the United States Postal Service. 

To report these issues to the U.S. Postal Inspection Service online:

Mail theft Under Where is My Package, enter the tracking number or select No and then click on Continue and enter all applicable information.

All information is voluntary, but the more you provide, the more likely it is that they can help you. They may share your information with other agencies if it comes under their jurisdiction.

If you prefer to file your complaint over the phone, please call 1-877-876-2455 or 1-800-ASK-USPS (1-800-275-8777).

The Postal Inspection Service will contact you only if more information is needed. They gather data on mail-related crime to determine whether a violation has occurred. While they can’t guarantee they can recover lost money or items, your information can help alert Postal Inspectors to problem areas and possibly prevent others from being victimized. Inspectors base their investigations on the number, substance and pattern of complaints. They ask you to keep all original documents related to your complaint.

Report problems with mail delivery or service to the U.S. Postal Service.