Class Withdrawal, Transfer, Prorate Policy

Camps not meeting the minimum enrollment 10 days prior to the start of camp will be cancelled and a full refund will be issued.

Camp Transfer, Withdrawal & Refund Request

Registration may be cancelled up to five days prior to the scheduled camp for a refund minus a processing fee of $5 for credit cards or $20 for checks. Requests less than five days prior to the start of the camp are subject to approval by Recreation Staff. No refunds or camp transfer will be approved after the camp has begun. A Withdraw/Transfer/Refund Request form will need to be completed and submitted to the Parks and Recreation Department. This form can be found here Version OptionsClass Withdrawal, Transfer, Prorate PolicyHeadline.   

CLASSES

Class Cancellations

Classes and programs are subject to cancellation and a full refund will be issued. This also applies to classes that may have been cut short for various reasons. Classes and activities not meeting the minimum enrollment 2-4 days prior to the start of class will be cancelled and a full refund will be issued.

Class Transfer, Withdrawal & Refund Request 

Transfers may be processed with no fee up to 5 days prior to the scheduled course start date. Requests less than 5 days prior to the course start date will need approval by the Recreation Coordinator. If a transfer is made to a class/program with a difference in fees, then either payment is due immediately at the time of the transfer, or a credit may be placed on the account to use towards future registrations.

Registration may be canceled up to 5 days prior to the scheduled class for a refund minus a processing fee of up to $20 depending on the method of payment. There is a $5 processing fee for payments made by credit card and a $20 processing fee if you paid check. Requests less than 5 days prior to the start of the class are subject to approval by the Recreation Coordinator. A Withdraw/Transfer/Refund Request form will need to be completed and submitted to the Parks and Recreation Department. This form can be found here Version OptionsClass Withdrawal, Transfer, Prorate PolicyHeadline.   

Prorate Requests

A prorated registration fee may be applied when a participant is joining / registering for a program after the start date or mid-session. The prorated amount to be charged is the fee for the remaining number of classes plus an additional per-class, administrative fee. Prorates may not be applied for participants with personal schedule conflicts or to those that have been attending all classes but did not register prior to the first day of class. *Not all classes/programs may apply.